Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
At বাংলা বিবাহ (Bangla Bibah), we understand that privacy is paramount when it comes to personal relationships and matrimonial services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency about our data practices.
Personal Information
- Name, age, gender, and contact details
- Educational and professional background
- Family details and preferences
- Photos and profile descriptions
- Communication preferences
Usage Data
- Profile views and interactions
- Search queries and filters used
- Messages and communication logs
- Payment and subscription information
- Device information and IP address
Core Services
- Creating and maintaining your profile
- Matching you with compatible partners
- Facilitating communication between members
- Processing payments and subscriptions
- Providing customer support
Improvements
- Analyzing usage patterns to improve our services
- Personalizing your experience
- Sending relevant recommendations
- Security monitoring and fraud prevention
- Marketing communications (with consent)
With Other Members
- Profile information you choose to make visible
- Contact details (only with premium membership)
- Communication through our platform
- Interest expressions and responses
With Third Parties
- Payment processors for subscription handling
- Analytics providers for service improvement
- Legal authorities when required by law
- Service providers under strict confidentiality agreements
Technical Safeguards
- SSL encryption for all data transmission
- Secure servers with firewall protection
- Regular security audits and monitoring
- Encrypted storage of sensitive information
- Multi-factor authentication options
Operational Security
- Limited employee access to personal data
- Regular staff training on privacy practices
- Incident response procedures
- Data backup and recovery systems
- Regular security updates and patches
Account Control
- Access and update your personal information
- Control profile visibility settings
- Manage communication preferences
- Download your data in portable format
- Request account deletion
Data Protection Rights
- Right to know what data we collect
- Right to correct inaccurate information
- Right to restrict data processing
- Right to data portability
- Right to withdraw consent
Active Accounts
- Profile data retained while account is active
- Communication history preserved for service quality
- Payment records kept for legal compliance
- Usage analytics stored for service improvement
Account Deletion
- Most personal data deleted within 30 days
- Some data retained for legal compliance (up to 7 years)
- Anonymized data may be retained for analytics
- Communication logs with other members may be preserved
Privacy Officer
Email: privacy@banglabibah.com
Phone: +8801618201389
Response Time: Within 72 hours
Mailing Address
বাংলা বিবাহ (Bangla Bibah) Privacy Team
Dhaka, Bangladesh
Data Protection Rights
If you have concerns about how we handle your personal data, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.